Baptcare Coasthaven Community

45 Robin Avenue
NORLANE VIC 3214
Ratings
Details
RATINGS
Overall rating


Good

Reported: November 2024 by Dept. of Health and Aged Care. The overall rating is based on the aged care home’s performance across four key areas: Compliance, Residents’ Experience, Staffing and Quality Measures.

You can learn more about Star Rating calculations here.

Compliance


Excellent

Residents' experience


Acceptable

Staffing


Acceptable

Quality measures


Good

July 2024
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May 2024
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February 2024
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December 2023
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August 2023
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For more details about this facility's compliance and quality, view the Aged Care Quality & Safety Commission audit reports here.
DETAILS
Accommodation:
Residential permanent:
Single room + ensuite

Maximum RAD: $527,000
Maximum DAP: $121.57

Room size: Average 19 m2
Maximum room occupancy: 1
Room description (as supplied):
Rooms are in excellent condition, featuring high-quality fittings and furniture. There are large windows with views to gardens, courtyards and surrounding hills, providing plenty of natural light. All rooms include: • An ensuite bathroom • An electronic high/low adjustable bed • Lift hoists and ceiling equipment for residents with mobility concerns • A bedside table • A built-in wardrobe • Lockable storage • Access or close proximity to a lounge room, a dining room and outdoor areas including landscaped courtyards. • Wattle rooms have superior views and/or may be located in quieter areas. They are also on average larger than our Banksia rooms.
Single room + ensuite

Maximum RAD: $421,000
Maximum DAP: $97.12

Room size: Average 17.5 m2
Maximum room occupancy: 1
Room description (as supplied):
Rooms are in excellent condition, featuring high-quality fittings and furniture. There are large windows with views to gardens, courtyards and surrounding hills, providing plenty of natural light. All rooms include: • An ensuite bathroom • An electronic high/low adjustable bed • Lift hoists and ceiling equipment for residents with mobility concerns • A bedside table • A built-in wardrobe • Lockable storage • Access or close proximity to a lounge room, a dining room and outdoor areas including landscaped courtyards.
Aged Care Home's description:

Baptcare Coasthaven Community is a new residential aged care community in Norlane. It provides excellent care for older people who can no longer live at home.

As a resident here, you will be part of a strong community that values every person. Coasthaven is co-located with a community hub that has been designed as a meeting place for everyone from the local area.

Coasthaven provides the best of care, tailored to each resident’s needs. We provide all levels of residential care (low to high), as well as respite care, specialist dementia care and end-of-life (palliative) care.

Services for particular needs:
Focus on socially and financially disadvantaged people
Government funded:
Yes
Extra service provider:
No
Website:
http://www.baptcare.org.au/coasthaven
Provider organisation:
Baptcare Ltd Note for provider
ABN 12069130463
Phone number:
+61352499510
Email address:
sdlamini@baptcare.org.au
LOCATION
Baptcare Coasthaven Community
45 Robin Avenue
NORLANE VIC 3214
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